Comments for Discerning Technologist

Comment on How will your bank leverage social media data? by here

here — Sun, 27 May 2012 10:15:54 +0000

Wanted to drop a remark and let you know your Rss feed is not working today. I tried including it to my Google reader account and got absolutely nothing.

Comment on Are Bank Branches Obsolete? Join the Debate with Brett King by Bradley Leimer (@leimer)

Bradley Leimer (@leimer) — Thu, 24 May 2012 14:20:29 +0000

While I think most people can appreciate what NAB, Umpqua, and other bank brands are doing in the space, I would say that even new forms of branching are really pushing a big rock up the hill of eventual obsolescence. Branches will need to change to meet the changing behaviors of customers…I haven’t been in a branch to do business for years, and am annoyed at the thought of it. I’m not alone, and even a great couch and lots of space age televisions (or good coffee) isn’t going to change my mind. Yet I’ll gladly walk into an Apple store I’ve never been in, just to check out what I already know is there. So maybe it’s simply that banking services are really just do pedestrian, so ‘just part of my day’ that a physical space, regardless of how ‘pretty’ is really becoming unnecessary.

Comment on Which keeps you up at night: Alternative currencies or alternative payment technology? by Tarlene

Tarlene — Mon, 21 May 2012 13:31:06 +0000

I want to know what banks are backing these alternative methods…

Comment on Are Bank Branches Obsolete? Join the Debate with Brett King by Rohini Fernandez (@RamblinRo)

Rohini Fernandez (@RamblinRo) — Thu, 17 May 2012 11:24:38 +0000

When you say branches are evolving, are you talking about something like this non-traditional self-servicing bank branch for NAB, Australia? http://www.zdnet.com.au/inside-nabs-first-concept-branch-photos-339329764.htm#vp Do you think branches like these have more of a future or on the same path to obsoleting?

Comment on Finovate, Simple, and Re-Imagining Banking Applications by Finovate, Simple, and Re-Imagining Banking Applications | BANKNXT

Finovate, Simple, and Re-Imagining Banking Applications | BANKNXT — Thu, 17 May 2012 08:43:49 +0000

[...] – This article was originally published at Discerning Technologist: Finovate, Simple, and Re-Imagining Banking Applications. [...]

Comment on Are Bank Branches Obsolete? Join the Debate with Brett King by Bradley Leimer

Bradley Leimer — Thu, 17 May 2012 06:12:08 +0000

Very good points Bryan. I think branches are evolving and will be used more and more as places for consultation, community meetings, and eventually will morph into something entirely new. I worry about the downtowns of some cities that are already hard-pressed to maintain local businesses today – when (not if, when) many of these branches close/consolidate, what do you do with more empty buildings as the economy recovers? Maybe more yogurt shops?

Join the debate at the Economist as well. See you when you return to the Bay Area Bryan. Continued success.

Comment on Are Bank Branches Obsolete? Join the Debate with Brett King by Bryan Sims (@BryanSims)

Bryan Sims (@BryanSims) — Thu, 17 May 2012 06:06:14 +0000

This is an intriguing dialogue. I used to be a big proponent that branches still remained a vital part of the financial experience, if for no other reason than security/peace of mind and the occasional massive customer service issues. I have since switched entirely to online banking.

To break down this argument, I think it is more of an 80/20 than an all or none. 80% of branches will no longer be needed because they’re outdated or don’t fit the new normal, but the 20% with fewer locations, less transactions, smaller spaces will remain relevant and a key touch point.

A non-banking industry to consider: The start-up and business community in New Orleans is booming. Why? When Katrina hit, everything was wiped out. People had to rebuild from scratch which forced them to look at new models. It was like the recession hit early in 2006. Now they are 2-3 years ahead of the rest of the country because they were forced to change everything.

What if a hurricane wiped out every one of your branches tomorrow? Would you rebuild each one?

Comment on Square’s Jack Dorsey on Charlie Rose & Keith Rabois On Square’s Move Beyond Payments by Let the Fintech Revolution Begin [TWIEB # 17] | Backbase Blog

Let the Fintech Revolution Begin [TWIEB # 17] | Backbase Blog — Fri, 27 Apr 2012 10:58:17 +0000

[...] The Horseless Carriage The way most financial services firms are exploring mobile, makes you think you’ve travelled back [...]

Comment on Summary of Engagement Banking Meet-Up in San Francisco by Stop Blocking, Start Embracing the Social Enterprise | BANKNXT

Stop Blocking, Start Embracing the Social Enterprise | BANKNXT — Wed, 25 Apr 2012 14:12:04 +0000

[...] compared to my dialogue with technology mavens like Brett King (see my write-up on our recent Bank 2.0 Meet Up in San Francisco). My take is that there are consequences of working in isolation, of not being [...]

Comment on Where Banking Meets Innovation: Innotribe by Best of Bank Innovation 2012- Part 2 « JP Nicols

Best of Bank Innovation 2012- Part 2 « JP Nicols — Tue, 03 Apr 2012 08:13:39 +0000

[...] Where Banking Meets Innovation: Innotribe (bradleyleimer.com) Share this:LinkedInTwitterFacebookTumblrDiggRedditStumbleUponPinterestEmailPrintLike this:LikeBe the first to like this post. [...]